FAQ / Frequently Asked Questions
  • Do I have to enter a binding contract to benefit from the services simple-fax has to offer?
  • No, using the services of simple-fax does not require a binding contract. Our success shows that our customers are happy with us and our services and remain with us – even though they could cancel their account at any time. We are proud of that!
  • I would like to delete my account, is that possible?
  • Of course! Just send an email including your customer ID with the subject “deletion of customer account” to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Our support team will take care of it as quickly as possible!
  • I have changed my name. How can I change the name I registered with?
  • You can make all the necessary changes under Account Settings.
  • How can I pay for the services?
  • Simple-fax.de uses a prepayment system. You can only send faxes, emails, letters or SMS messages if you have sufficient funds on your customer account. Adding funds to your account is easy and can be done via Paypal or credit card.

What our clients say about us:

  • “Fast, easy, cheap and uncomplicated faxing. I will gladly send the next fax the same way. Great value for the money. Thank you!”
  • “Simple and cost-effective faxing with simple-fax.co.uk. No additional software or hardware required! From now on I will send all my faxes via my browser!”
  • “Sending a fax with simple-fax.co.uk is super easy and the prices are very fair! I especially like that you don’t have to add £ 30 to your account if you only want to send a fax once in a while. My fax was delivered within a few seconds.”